Quality Improvement Plan

A Quality Improvement Plan (QIP) is a formal blueprint that outlines how a healthcare organization will meet their quality improvement goals. Through the development of a QIP, organizations demonstrate a public commitment to improving the quality of care they provide. North Lambton Community Health Centre (NLCHC) has embraced a culture of quality improvement and the continual learning that it brings. Our annual QIPs include specific targets and actions that help us move towards improved client care and experience.

A Snapshot of Planned Improvement Initiatives:

QI Plan

The North Lambton Community Health Centre (NLCHC) is a non-profit, community-governed organization that provides primary health care, health promotion and community development services in Lambton County. The social determinants of health are core to our work. We view health as a state of physical, mental, spiritual and social well-being. Our annual Quality Improvement Plan (QIP) includes specific targets and actions that help us move towards improved client care and experience. This year we are working on improving:

Cancer Screening: Use the Electronic Medical Record (EMR) to identify people who are overdue for cancer screening. We also plan to utilize a secure electronic messaging platform (Ocean) to assist with the collection of cancer screening data.

Client Experience: Engage 2SLGBTQ+ individuals in a clinic walk-through to ensure the space is welcoming and inclusive.

For more information, please contact:

Leah Willemse, Quality & Chronic Disease Team Lead

lwillemse@nlchc.com t. 519-786-4545 Ext. 311